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Import/export codes and customs file
Customs registration and the importer or exporter code.
Service details
What the service covers
We prepare and follow up the customs file application until your company’s import/export code is issued:
- Opening a customs file
- Customs registration and the importer or exporter code
Required documents
- Original trade licence, including an import/export or general trading activity.
- Copy of the manager’s or owner’s passport and Emirates ID.
- A letter requesting a customs account, addressed to the customs department.
Typical estimated time
- Import/export code or customs file
- 24 to 48 working hours
Times are typical estimates; the final decision and processing time rest with the relevant authority, and additional documents may be requested depending on the case. Government fees are not included in our fees and vary by transaction. We are a private document clearing business, not a government authority and not affiliated with one.
Please don’t send copies of sensitive documents in your first enquiry; the team will tell you what is needed and how to send it.
Information last reviewed: October 2026.
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